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    Our response to novel coronavirus (COVID-19)


    ARLINGTON, VA (March 16, 2020) We wanted to update you on Promontory Interfinancial Network’s handling of the spread of the novel coronavirus known as COVID-19.

    We continue to operate during the outbreak. We have not experienced and currently do not expect any disruptions to our services. As we all face the challenges resulting from this situation, customers can continue to count on us as their trusted provider of cash and liquidity management solutions.

    The safety and security of our employees and customers remains our first priority. We have taken several steps to limit any potential spread of the virus, including moving to all-remote operations, which has been part of our backup contingency planning for the past 15 years. Employees have already been successfully operating remotely and we do not expect any service disruptions as a result.

    Additionally, the company has restricted all nonessential travel. Employees are utilizing virtual meetings through video and teleconferencing. We have also limited access to headquarters to only essential personnel. We are actively monitoring recommendations by the Centers for Disease Control and the World Health Organization and stand ready to adopt further measures as needed.

    This is an unprecedented situation, and it is changing rapidly. We are committed to maintaining services during this challenging time and to assisting our customers in any way we can. If you have any questions or concerns, Client Services at (866) 776-6426 or your sales representative.

    Sincerely,

    Mark Jacobsen
    CEO
    Promontory Interfinancial Network